For the most common technical support inquiries, you can find them here.  For all other support issues, please email our tech support at support@dvrsurveillance.com, and your queston will be addressed in a timely manner.   If you prefer to talk to us, please call us during our business hours of 9AM to 7PM PST, Monday through Friday at 213-434-5689 and we will be glad to assist you.

Click here to download
11_patch_ver1.3.zip(3339 KB)

Upgraded/Patch Features and Issues:
Data stored mark not displaying on 1/1/03~1/6/03 problem - "No Video Signal" warning messege - Requested features reported by 10/31/02

How to upgrade/patch

  1. Download and unzip the attached file
  2. Copy to 3 floppy diskettes or to CD-Rom(disk1, disk2, and disk3 forders)
  3. Exit to shell mode at DVR server
  4. Insert disk1 to A: drive(or insert patch CDRom)
  5. Run explorer and select A: drive(or your [CD drive]disk1 folder)
  6. Run(double click on) setup.exe
  7. Follow the instructions(insert disk2, disk3...if running from diskette)
  8. Select "Reboot" when pop up messege appears
Click here to download
12_dvr_config.pdf(135 KB) 		DVR network with Linksys DSL router Instructions in PDF Format
Click here to download
C_Manual.pdf(8403 KB)
C-Series user manual in PDF format
Click here to download
cqdvr_patch.zip(14418 KB) 		Upgrade patch file is available for those DVR's that are having freezing problems. Download the file shown below, unzip it and read installation guide before installing.
   
   
   

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info@dvrsurveillance.com
Tel: 213-434-5689

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